By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.
We collect two types of information from you: personal information and non-personal information.
Personal information refers to any information that can be used to identify you, such as:
NameContact details (email address, phone number, mailing address)Financial information (debt amounts, income details, creditor information)Social Security numberEmployment details
We collect personal information when you:
Complete a contact form or provide information during the enrollment process.Communicate with us via phone, email, or other channels.Use our services to explore debt relief options.
Non-personal information is data that cannot be linked to a specific individual. This includes:
Browser type and version.IP address.Device type (e.g., mobile or desktop).Usage data such as pages visited, time spent on the website, and navigation patterns.
We collect non-personal information automatically when you visit our website.
We use your personal and non-personal information for various purposes, including:
To assess your eligibility for debt relief programs and facilitate enrollment. To communicate with you about our services, respond to inquiries, and provide support.To comply with legal requirements and obligations.To personalize your experience and recommend appropriate services based on your financial situation.
To analyze website traffic and improve our website’s functionality. To maintain the security of our website and protect against potential threats.To monitor trends and usage patterns for marketing and optimization.
We only share your personal information with third parties when it is necessary for providing our services or as required by law.
Aid Financial Services partners with various law firms and debt relief programs to provide our services. We may share your personal information with these partners to facilitate your enrollment in their programs.
We may share your information with trusted third-party service providers who assist us with website hosting, data analysis, customer service, marketing, and other essential operations.
We may disclose your personal information if required to do so by law or if we believe in good faith that such action is necessary to:
Comply with a legal obligation.Protect and defend our rights or property.Prevent fraud or security threats.Protect the safety of our users or the public.
We take the security of your personal information seriously and use commercially reasonable measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption of sensitive information. Secure servers and firewall protection.Regular monitoring of systems for vulnerabilities and attacks.
However, no data transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee the absolute security of your information.
You have the following rights concerning your personal information:
You may request access to the personal information we hold about you. If any information is inaccurate or incomplete, you have the right to request corrections.
You may opt out of receiving marketing or promotional emails from us at any time by following the unsubscribe link in the emails or contacting us directly at
. Please note that even if you opt out of marketing communications, we may still contact you regarding your enrollment or other service-related matters.
You may request that we delete your personal information, subject to legal requirements. Please note that deleting your personal information may impact our ability to provide services to you.
Our website uses cookies and other tracking technologies to collect non-personal information. Cookies are small data files stored on your device that help us enhance your browsing experience. We use cookies to:
Understand user behavior and improve our website’s functionality.Provide relevant content and advertisements.
You can manage your cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
Our website may contain links to third-party websites. These websites are not governed by this Privacy Policy, and Aid Financial Services is not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites before providing personal information.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal information from a child, we will delete it as soon as possible.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other reasons. When we make updates, we will revise the "Last Updated" date at the top of this policy. Your continued use of our website and services after any changes constitute your acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Aid Financial Services
Email: [email protected]
Phone: 1-800-268-9699